RTA enables video feedback through phone app - Nick Handy

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Sunday 15 October 2017

RTA enables video feedback through phone app

Highlights include taxi-booking facility and upgraded mParking services.
Dubai: Dubai residents using public transport services will now be able to log their complaints or suggestions through the Roads and Transport Authority’s (RTA) smartphone application ‘RTA Dubai’.
The application, available both for iPhones and android-based smartphones, has been upgraded and redesigned to add several new facilities for users.
Abdullah Al Bastaki, director of the Information Techonology Department at RTA’s Corporate Technical Support Services, said: “Before the application only offered public transport information and mParking service, now we have added a lot to it.”
One of the main features of the application is Madinati or My City which allows people to take pictures of anything they wish to bring to the RTA’s notice with their mobile phones and upload it along with complaints or suggestions.
“It is a very handy facility. You can click pictures, for example, of any broken fence, a traffic light not working, locations where a pedestrian crossing is required etc, and send it to us with details of locations like GPS coordinates and street names,” Al Bastaki said.
The app also has a fare calculator for public transport users and information about Metro services and buses across Dubai. It also offers information about the nearest tourist attractions, medical centres, shopping outlets, petrol stations, etc.
The app was launched by RTA at Gitex, which was innaugurated by Shaikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council.

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